Our customer protection system covers of security layers that can keep the information safely. We protect your personal and financial informations from the merchant so you can shop comfortably. Here how we protect FasaPay members in this case as a buyer :
If you bought something by online and feel unsatisfied with your purchase, you can file dispute through our Support Center. Here are the dispute that can be filed :
The dispute proposal allows you to communicate with the merchant to gain resolution that agreed. Support Center will help you solve the dispute until it finish, as a mediator.
If someone do invalid transaction through your account, please report it to us immediately by phone or live chat so we can hold your fund and block your account.
Be sure to keep safe anything related to your FasaPay Account , and keep secret information about pin, password, or any associated with your account.
For more information about FasaPay member policy, as a buyer, please see the page of Policy and Privacy of FasaPay
For more information about FasaPay member policy, as a buyer, please see the page of Policy and Privacy of FasaPay