While providing services for members, FasaPay imposes policies and rules to
benefits in every transactions process for both customers and FasaPay, thus
really hopes that all
members give adequate attention to these following points:
The Policy of Privacy
Information regards member's identity from registration procedures are
confidentially guaranteed, moreover from the 3rd parties.
Points in this Policy of Privacy are subject to change with no prior
notice, and will
be announced immediately via
FasaPay Official Website.
Changing or Updating Member Information
Members are allowed to change or update their membership information
information and/or bank accounts anytime. Members are also allowed to
FasaPay will require following informations from members: Full Name
Name, Addresses, Phone Numbers, E-Mail, Website Addresses, Bank Account
Information of Transactions
Every transactions conducted using FasaPay services
Redeem/Withdrawal) are subjects to be verified and/or notified and will
delivered to the respective members' email.
In order to delivers the best services, ensures members convenience
and ease in
using FasaPay services, FasaPay provides various ways for members to get
in-touch with FasaPay Customer Support. There are
Contact Us form,
with Customer Support, and FasaPay
Official Skype. There is also
which can be a friendly resource contains of all frequently asked
with the answers.
Apart of FAQ which is accessible 24/7, live contacts to FasaPay
Support are limited to FasaPay Service Hours. However, ones is still
post their inquiry via Contact Us form and could expect immediate reply
next Service Hours.
Falsification of Identity Card/Fake Identity card
FasaPay has the full right to approve and reject the
verification of member's
identity card and FasaPay has right to request the supporting document
verification process if necessary.
If FasaPay find out that the identity card is fake and can be
proven, FasaPay will
deactive the account along with the balance in it without the prior
consent of the owner of the account.
To re-active the account, will be processed by fulfilling
following terms and
Upload the original Identity
Scan of bank account book
Make a statement letter stated that the previous uploaded
identity card is a
Confirm to FasaPay Support directly on FasaPay service hours.
Members’ Rights and Obligations
FasaPay members have the right to get the information
FasaPay Members have the right to get the smoothness of
FasaPay members have the right to get the transactions services.
FasaPay members have the right to get the transaction
FasaPay members have the right to get the FasaPay balance
assurance. This regulation is bound and limited by Article 9.6.
FasaPay members are obliged to maintain the confidentiality of
identity (passwords / PIN)
FasaPay members are obliged to comply with the regulations
The suspended balance, can be refunded after FasaPay receive
the approval from
recipient officially and known by FasaPay team.
The suspended fund return time can not be determined.
FasaPay is not responsible to all member transaction which are:
Human error is an act willingly or unwillingly done by account owner (Wrong
input destination account/wrong input total amount)
Illegal Use FasaPay account is used by unauthorized owner (hacker, colleague,
friend, sibling, family, etc.)
Based upon Members Rights and Obligations as mentioned above,
to have following rights:
All kind of FasaPay Account abuses will result to suspension of the
respective account for further investigation.
All finalized transactions are not refundable. Members balance
are guaranteed to be delivered securely to the respective Bank Accounts.
FasaPay holds no responsibilities for member's loss due illegal access to
FasaPay never ask for member's password/PIN. FasaPay holds no
responsibilities for member's loss due their password/PIN abuses, thus
expect every member to
ensure the safety of their own password/PIN by not giving them to
FasaPay assumes that all members are agree to indemnify for
any action of claims, losses of demands or damages (including lawyer's
fees) which are made or incurred by the third party arising from or
related to the utilization of the service.
FasaPay holds no responsibilities for details of any transactions
between sellers and buyers or information exchanges between users within
scope of this site. Therefore, FasaPay holds no responsibilities should
any occurred transactions or information exchanges are not suitable or
applicable disability law or if there are any legal consequences of
transactions which are conducted through this site.
FasaPay holds no responsibilities for any consequences that
occurred during and after any transactions including damages of products
or goods or services, warranties, incomplete parts, decline in products
values or goods or services, as well as liability and legal's
consequences which are occurred out of the transactions.
FasaPay never make any statements nor guarantees regards any
3rd parties services and/or performance, includes but not limited to
guarantee over merchant feasibility or properness for particular
FasaPay holds no responsibilities for any member's incidental losses
or any consequences arising from violation of payments or contracts,
delivery errors, delivery delays, delivery which is not confirmed in
accordance with the conditions, use of services or products or any other
breach of contracts or obligations between them and FasaPay Members.
FasaPay will unilaterally glaciate any member accounts should
any trouble with the concerned account fund occurs.
Should any dispute arise between members, it should be resolved
gradually and, if required, be brought to justice without any FasaPay
FasaPay holds no responsibilities over transactions misuses such as
but not limited to money laundering, illicit goods purchases, firearms
purchases, terrorism funding, and every other illegal acts which are
against the applicable law.
Users are considered to be agree to free FasaPay from any
charge of law that could arise from FasaPay services usage.
By registering as a FasaPay Member, ones are assumed to be
fully agree, and consciously accept this entire agreements. Further,
ones are also assumed to be fully aware of their rights and obligations
as FasaPay Members and fully accept the whole conditions mentioned
within this Policy.